3kbet Privacy Policy

Your privacy matters to us. This policy explains what data 3kbet collects, how we use it, and the rights you hold as a player on our platform.

Last updated: January 2026

Introduction

About This Privacy Policy

3kbet ("we", "us", "our") is committed to protecting the personal data of every player and visitor who uses our platform. This Privacy Policy describes the categories of personal information we collect, the purposes for which we process it, the conditions under which it may be shared, and the rights available to you as a data subject.

This policy applies to all personal data processed by 3kbet in connection with the platform, whether you are a registered player, a visitor browsing the site, or a person who has contacted our support team. By using the platform, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with any part of this Privacy Policy, you should discontinue use of the 3kbet platform. Continued use constitutes your acknowledgement and acceptance of this policy as updated from time to time.

Your Rights at a Glance

Privacy Commitment Summary

SSL Encrypted

All data transmitted to 3kbet is SSL secured

No Data Selling

We never sell your personal data to third parties

Right to Correct

Request corrections to inaccurate data at any time

Right to Delete

Request deletion of your account and personal data

No Third-Country Transfer

Your data is not transferred outside secure processing boundaries

Mobile-First Security

Optimised data protection for bKash and Nagad users

Data Collection

What Data We Collect

3kbet collects only the data necessary to operate our platform, process payments, prevent fraud, and comply with applicable legal requirements. The categories of personal data we may collect are outlined below.

Identity Data

Your full name, date of birth, and registered mobile number provided at account registration. This data is required to confirm that you meet our age eligibility requirements (21+) and to verify your identity during KYC checks.

Financial Data

Records of deposits, withdrawals, and transaction histories processed through bKash, Nagad, Rocket, Upay, or card providers. We do not store full card numbers; payment processing is handled by the respective payment provider using their own secure infrastructure.

Usage and Behavioural Data

Pages visited, games played, bet amounts, session durations, and in-platform navigation patterns. This data is used to improve platform performance and to identify unusual patterns that may indicate problem gambling or fraudulent activity.

Device and Technical Data

IP address, device type, operating system, browser type, and approximate geographic location derived from IP. This data is used for security monitoring, fraud detection, and to ensure the platform is delivered optimally to your device.

Communications Data

Records of messages sent to or received from our support team, including live chat logs, email correspondence, and any documents you provide in connection with a KYC or complaints process. These records are retained for dispute resolution and regulatory compliance purposes.

Data Use

How We Use Your Personal Data

We use the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your explicit consent.

  • Account Management: To create, verify, and maintain your 3kbet account, including processing your registration, confirming your identity, and managing your login credentials securely.
  • Payment Processing: To process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, or card), to maintain accurate transaction records, and to apply anti-money laundering (AML) monitoring to financial activity on your account.
  • Platform Delivery: To optimise the 3kbet platform for your device, personalise your experience where applicable, and deliver casino games, sports betting markets, and promotional content reliably to your mobile browser.
  • Legal Compliance: To meet our obligations under applicable laws and regulations, including age verification, KYC checks, AML monitoring, and responses to lawful requests from regulatory or law enforcement authorities.
  • Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, multi-accounting, unauthorised account access, and other activities that breach our Terms and Conditions or applicable law.
  • Customer Support: To respond to your support queries, process complaints, and administer any self-exclusion, deposit limit, or responsible gaming tool that you request through our support team.

Legal Basis

3kbet processes personal data only where a valid legal basis exists. The legal bases we rely on are described below.

  • Contractual Necessity: The majority of data processing by 3kbet is necessary to perform the contract we have with you — namely, to provide a functional betting and casino platform, to process your deposits and withdrawals, and to maintain your account.
  • Legal Obligation: Some processing — particularly age verification, identity checks, transaction monitoring, and record retention — is required for 3kbet to comply with applicable legal and regulatory obligations.
  • Legitimate Interests: We process certain data — such as usage analytics, security logs, and fraud detection signals — on the basis of our legitimate interests in operating a safe, reliable, and commercially sustainable platform, provided those interests are not overridden by your rights.
  • Consent: Where we wish to process data for a purpose that goes beyond what is strictly necessary — such as sending optional promotional communications — we will seek your explicit consent. You may withdraw consent at any time by contacting [email protected].

Data Sharing

Who We Share Your Data With

3kbet does not sell, rent, or trade your personal data. We share data only with the following categories of recipients, strictly on a need-to-know basis and for the purposes described in this policy.

  • Payment Providers: bKash, Nagad, Rocket, Upay, and card payment processors receive only the transaction data necessary to execute your deposit or withdrawal. These providers operate under their own privacy policies and security standards. 3kbet does not pass them data beyond what is required for the specific transaction.
  • Technology and Service Providers: Third-party game studios (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) and platform infrastructure providers may receive limited technical data — such as a session token or anonymised user identifier — necessary to deliver game content. They are contractually prohibited from using this data for any other purpose.
  • Regulatory and Law Enforcement Authorities: 3kbet may disclose personal data to relevant authorities where required by applicable law, court order, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of 3kbet's business, personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any resulting change to this Privacy Policy before it takes effect.

3kbet will never sell your personal data to advertisers, data brokers, or marketing platforms. Targeted advertising using your personal data is not a practice 3kbet engages in.

Cookies

How 3kbet Uses Cookies

The 3kbet platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your login session, and to understand how users interact with the site. We use the following categories of cookies.

Essential Cookies

Required for the platform to function. These include session cookies that keep you logged in, security tokens that protect against cross-site request forgery, and cookies that remember your language preference. These cannot be disabled without breaking core platform functionality.

Analytics Cookies

Help us understand how players navigate the platform, which games are most popular, and where technical issues arise. Analytics data is aggregated and does not identify individual users. You may opt out of analytics cookies by contacting our support team.

Functional Cookies

Remember your preferences such as display settings, recently played games, and deposit method choices to improve your experience on return visits to the platform.

You can manage or delete cookies through your mobile browser settings. Disabling essential cookies will prevent you from logging in and using the platform. 3kbet does not use advertising or third-party tracking cookies.

Data Retention

How Long We Keep Your Data

3kbet retains personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. The following general retention periods apply: account identity and KYC data is retained for a minimum of 5 years from the date of account closure or last transaction, whichever is later, in line with standard AML record-keeping requirements.

Transaction records are retained for a minimum of 5 years from the date of the transaction. Communications data — such as support chat logs — is retained for 2 years from the date of the interaction, unless it is relevant to an ongoing dispute or regulatory matter, in which case it is retained until that matter is resolved. Where data is no longer required for any lawful purpose, we delete or anonymise it securely.

Security

How We Protect Your Data

3kbet applies industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 3kbet platform is encrypted using SSL (Secure Socket Layer) technology.

Access to personal data within 3kbet is restricted to staff and contractors who need it to perform their role. All personnel with access to personal data are bound by confidentiality obligations. We conduct periodic internal reviews of our data handling practices to ensure ongoing compliance with this policy.

Despite our security measures, no online platform can guarantee absolute security. If you believe your 3kbet account has been compromised, contact [email protected] immediately so we can investigate and take protective action.

Your Rights

Rights You Hold as a Data Subject

As a user of the 3kbet platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request".

  • Right of Access: You may request a copy of the personal data 3kbet holds about you. We will provide this within 30 days of receiving a verified request, free of charge for reasonable requests.
  • Right to Rectification: If you believe personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Identity and payment records may require verification before correction is applied.
  • Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing and there is no overriding legitimate interest. Note that legal retention obligations (such as AML record-keeping) may prevent full deletion in some cases.
  • Right to Restriction: You may request that we restrict processing of your personal data in certain circumstances — for example, while a rectification request is being assessed or where you contest the lawfulness of our processing.
  • Right to Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request your personal data in a structured, commonly used, machine-readable format.
  • Right to Object: You may object to processing based on legitimate interests at any time. Where you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

To exercise any of the rights above, email us at: [email protected]

Payment Data

Mobile Payment Privacy — bKash, Nagad & Rocket

When you make a deposit or withdrawal using bKash, Nagad, Rocket, or Upay, the transaction is processed directly by that payment provider. 3kbet receives a transaction confirmation and reference number from the provider — we do not receive or store your mobile banking PIN, OTP, or full account credentials. You should never share your bKash or Nagad PIN with any party, including 3kbet support staff.

3kbet records the mobile number associated with each payment transaction solely for the purpose of matching that transaction to your account and for KYC verification if required. This number is not used for marketing purposes and is not shared with any third party beyond what is required for the payment or compliance process.

Children

Protection of Minors

The 3kbet platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account.

If you are a parent or guardian and believe your child has registered on the 3kbet platform, please contact [email protected] immediately. We will investigate and take appropriate action without delay. 3kbet is committed to preventing underage gambling and takes all such reports seriously.

Policy Updates

Changes to This Privacy Policy

3kbet may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes, we will notify active users via their registered mobile number and will publish the revised policy on this page with an updated effective date.

Your continued use of the 3kbet platform after a revised Privacy Policy is published constitutes your acceptance of the updated terms. If you do not agree with a proposed change, you should stop using the platform and may request account closure by contacting our support team.

Contact

Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data 3kbet holds about you, please contact our support team. We aim to acknowledge all privacy enquiries within 48 hours and resolve them within 10 business days.

Email: [email protected]

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