Responsible Gaming at 3kbet

Our Commitment

3kbet's Responsible Gaming Promise

At 3kbet, responsible gaming is not an afterthought — it sits at the heart of how we operate. We believe online gambling should remain a form of entertainment, not a source of financial strain or personal hardship. From Dhaka to Chittagong, from Sylhet to Cox's Bazar, every player who chooses 3kbet deserves a safe, fair, and transparent experience.

Our responsible gaming programme is built on one clear principle: give players genuine, practical control over their gambling activity. That means tools available immediately on request, a support team trained to respond with care and without judgment, and honest information so every decision you make is an informed one.

Player Tools

Tools to Keep You in Control

3kbet provides a complete set of player protection tools. All are free to activate and take effect immediately. There is no waiting period to apply a restriction — only to lift one.

Deposit Limits

How Deposit Limits Work at 3kbet

A deposit limit lets you decide in advance the maximum amount you are willing to add to your 3kbet account within a set time window. You can choose a daily, weekly, or monthly cap. Once set, the limit applies across every deposit channel — whether you use bKash, Nagad, Rocket, or Upay. When you reach your cap, no further deposit is accepted until the period resets.

Lowering your deposit limit takes effect immediately. Raising it requires a 24-hour cooling-off period before the higher limit applies — this intentional delay gives you time to reflect before any increase is confirmed. Contact [email protected] or use live chat to set or adjust your limit at any time.

Self-Exclusion

Self-Exclusion at 3kbet

If you feel gambling is becoming a problem or you simply need an extended break, 3kbet's self-exclusion tool lets you lock your account for a chosen period. During exclusion your account is fully blocked — you cannot log in, deposit funds, place bets, or receive any promotional communications from 3kbet.

1. Choose your period: Options are 1 month, 3 months, 6 months, 1 year, or permanent. Permanent exclusion means full account closure with any verified real-money balance returned.
2. Contact our team: Email [email protected] with the subject "Self-Exclusion Request", or use live chat. Include your registered mobile number and chosen exclusion period.
3. Exclusion activates: Your account is locked as soon as the request is confirmed. You will receive an SMS to your registered number. No promotional messages will be sent during the exclusion period.
4. Returning after exclusion: At the end of a time-limited exclusion your account is not automatically reopened. You must contact support to reactivate, and a 48-hour reflection period applies before reactivation is confirmed.

Time-Out

Taking a Short Break with Time-Out

Not every situation calls for full self-exclusion. The time-out feature lets you pause your account for a shorter period — from 24 hours up to 6 weeks — without the full exclusion process. During a time-out you cannot log in, deposit, or place bets. Any balance in your account remains safe and is accessible once the time-out ends.

Time-outs are ideal when you feel you have been spending more time or money than you intended but do not believe you have a long-term problem. To activate a time-out, contact our support team with your preferred duration. Time-outs take effect immediately and cannot be shortened once set.

Warning Signs

Signs That Gambling May Be Becoming a Problem

Gambling problems rarely appear all at once — they tend to develop gradually. Recognising early warning signs and acting on them is far easier than addressing a more serious problem later. Review the list below honestly. If several of these apply to you, please reach out.

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  Chasing losses: You place more bets specifically to recover money already lost, often increasing your stakes in the process.

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  Gambling beyond your means: You are depositing or wagering money you cannot afford to lose — including funds set aside for rent, food, or household bills.

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  Losing interest in other activities: Gambling is consuming time and mental energy that used to go toward family, friends, hobbies, or work responsibilities.

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  Hiding gambling activity: You conceal how much time or money you spend gambling from family members, or feel shame and guilt about your gambling behaviour.

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  Borrowing money to gamble: You are taking loans, using credit, or borrowing from friends and family to fund your betting activity.

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  Unable to stop or cut back: You have tried repeatedly to reduce or quit gambling and have not been able to, or you feel restless and irritable when you are not gambling.

Age Verification

3kbet is Strictly 21+ Only

3kbet operates as a strictly adult-only platform. Every player must be 21 years of age or older to register an account, make a deposit, place a bet, or access any feature of the platform. This requirement applies regardless of the payment method used or the type of game played.

During registration all players confirm their date of birth. 3kbet reserves the right to request identity verification documents — including a national ID card or passport — at any point during the account lifecycle. Accounts where the holder is found to be under 21 will be suspended immediately and any real-money balance returned in full.

Protecting Minors

Keeping Minors Safe from Gambling

If you share a mobile device with younger family members, we strongly recommend taking the following precautions to prevent underage access to the 3kbet platform.

1. Always log out of your 3kbet account when you are not actively using the platform — especially on shared devices. Never save your password in a browser or app that younger family members can access.
2. Use your device's parental controls or screen time settings to restrict access to gambling-related content. Both Android and iOS include built-in parental controls that can block specific content categories at the operating system level.
3. If you suspect a minor has accessed or registered on the 3kbet platform, contact [email protected] immediately. We will investigate promptly and take all necessary protective action, including account suspension and full return of any deposited funds.

Get Help

When to Seek Help and How to Reach Us

If gambling is no longer fun — if it is causing financial stress, affecting your relationships, or occupying your thoughts in a way that feels out of control — please reach out. You can contact 3kbet support, speak to a trusted person in your life, or seek guidance from a healthcare professional. There is no shame in asking for help, and acting early always leads to a better outcome.

3kbet does not provide clinical counselling services. If you or someone you know needs professional support for problem gambling or mental health concerns, please seek assistance from a qualified healthcare provider or counselling professional in your area.

Healthy Habits

Tips for Playing Responsibly at 3kbet

These practical guidelines are designed to help every 3kbet player in Bangladesh keep gambling enjoyable, affordable, and firmly in perspective.

• 💡Set a firm budget before each session and stick to it. Decide the maximum you are comfortable losing before you open the app — not after you have started. If you reach the limit, stop. Never top up to chase a loss.
• 🎯Treat gambling as entertainment with a fixed cost — like a BPL match ticket. Any winnings are a bonus, not guaranteed income. Never rely on gambling to cover everyday expenses such as rent, food, or utility bills.
• ⏱️Take regular breaks during play. Step away from the screen every 30 to 45 minutes. Fatigue affects judgement, and tired players tend to make riskier choices. Use 3kbet's reality check reminder to get automatic prompts at set intervals.
• 🧠Never gamble when you are stressed, sad, angry, or under the influence of alcohol. Emotional states and substances impair decision-making and can lead to bets you would not normally place. If you are not in a calm, clear headspace, close the app and come back another time.
• ⚖️Keep gambling in balance with the rest of your life. Stay in regular contact with friends and family, remain physically active, and pursue hobbies outside of gaming. Gambling should be one small, occasional element of a full life — not the centre of it.